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How hoki100 Handles Your Personal Information

Your account data, payment records, and browsing activity on hoki100 are handled with clear rules — we collect only what we need to run your account and process transactions through DANA, OVO, and GoPay.

Account data protectionDANA, OVO, GoPay transaction privacyYour right to access and delete dataCookie and session controlsJakarta and Surabaya players covered
hoki100 How hoki100 Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy Rights

If you have a question about your data, want to request access to your records, or need to report a concern, our support team handles privacy requests directly. You can reach us through live chat on the hoki100 site, by email, or through our Telegram channel. Privacy requests are logged and acknowledged when received — we will confirm receipt and advise on next steps for your specific request.

Live Chat Start a live chat session directly on the hoki100 site. Identify your request as a privacy query so our team routes it to the right person quickly.
Email Support Send your data access, correction, or deletion request by email. Include your registered account email and the specific data type you are asking about.
Telegram Channel Reach our Indonesia support team via Telegram for account and privacy queries. Useful if you need a quick acknowledgement before submitting a formal written request.
DATA SECURITY PRACTICES

How We Protect and Manage Your Account Data

Security on your account is built around verified login, encrypted data transfer, and controlled internal access. We use SSL encryption across all pages where your account data is transmitted. Payment processing through DANA, OVO, and GoPay relies on each provider's own security layer, meaning your wallet PIN and credentials are never passed to or stored by us. Here is how each key area works in practice.

Encrypted Data Transfer

All data sent between your device and our servers is protected by SSL. This applies to login, account updates, and any page where your personal details are involved.

Cookie and Session Controls

We use session cookies to keep you logged in and functional cookies to remember your preferences. You can manage or clear cookies through your browser settings at any time.

Account Access Logs

Login attempts and account access events are logged. If you notice unfamiliar activity, contact support immediately so we can review the access log tied to your account.

Data Retention and Deletion

We retain your account data for as long as your account is active and as required by applicable local regulations. Once the retention period ends, non-essential records are deleted.

Your Privacy Rights — Common Questions

These are the questions we hear most from people in Jakarta, Surabaya, and across Indonesia about how their data is handled on hoki100. Each answer reflects our actual practices — not generic policy language.

We collect your name, email address, and the phone number linked to your e-wallet during registration. We also log device and session data automatically to keep the platform running correctly.

No. We only receive a transfer confirmation from your wallet provider. Your wallet PIN, password and full credentials stay with the wallet provider and are never passed to or stored by us.

Yes. Contact our support team via live chat or email with your registered account details. We will confirm the data we hold and send you a copy within the timeframe required by applicable local regulations.

Send a deletion request through live chat, email, or Telegram. Specify which data you want removed. We will process the request and confirm completion, subject to any retention obligations under local law.

We do not sell your personal data. We share data only with payment processors like DANA, OVO and GoPay as needed to complete your transactions, and only where required by law or to operate your account.

We use session and functional cookies to keep you logged in and remember your settings. You can clear or block cookies through your browser. Note that some account features may not work correctly without session cookies enabled.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.