How Our Legal Framework Covers Your Account
Our legal terms define the relationship between hoki100 and every account holder who accesses the lobby from an eligible region in Indonesia. They set out what you can expect from us and what we require from you. Jurisdiction matters here — if local law in your
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region restricts or limits access to online casino services, those restrictions take precedence and we are not able to override them. Account creation, wallet linkage, and transaction processing through DANA, OVO, or GoPay all sit within the scope of these terms. When you link a wallet,
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you confirm that the account belongs to you and that the details you submit are accurate. Any mismatch between your account name and your wallet name can delay or suspend withdrawals until verification is complete. Our terms also cover how disputes are handled: any unresolved account
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query should be submitted through our support channel in writing so there is a clear record. We keep transaction logs to support dispute resolution and to meet the obligations that apply to operators in eligible jurisdictions. Players in Jakarta and Surabaya accessing the lobby via mobile
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should note that our terms apply equally across devices — there is no separate mobile policy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.